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What is a VPN?
VPN stands for Virtual Private Network. It is a technology that helps users establish a protected...
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Why do you need a VPN?
Users need VPN to protect their private data and internet traffic while being online. When you co...
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Benefits of using a VPN
Protection from annoying ads and unwelcome data tracking.
Location data privacy.
Anonymous searc...
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What platforms and devices are compatible with HQ VPN?
HQ VPN is compatible with any devices based on Android, iOS, Windows, or macOS. It’s also availab...
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Why do I need a code?
You need an access code to sign in and get access to all HQ VPN features.
You can share your code...
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What is a temporary code?
A temporary code gives you trial access to the service for 24 hours.
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How many devices can I connect to HQ VPN?
One HQ VPN access code can cover 7 devices at once.
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How can I use my access code for other devices?
Install HQ VPN on the device you’d like to connect. Open the login page and enter your access cod...
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Does HQ VPN throttle my connection?
No. On the contrary. Have you ever experienced sudden slowdowns in your internet connection? It’s...
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Which locations are the best to connect to using HQ VPN?
Our system will automatically connect you to the best server based on your device’s location, lat...
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Can I use HQ VPN without a subscription?
No, you can’t use HQ VPN without a subscription. If you don’t have one, we can’t provide you with...
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Is HQ VPN free?
No, it’s not. You need to purchase a subscription to get full access to HQ VPN services.
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How to cancel the subscription and withdraw money?
To cancel your subscription and withdraw money, please, contact our support team: support@hqvpn.net.
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How to change my registration email?
To change your registration email, please, contact our support team: support@hqvpn.net.
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I forgot my access code. What do I do?
To restore your access code, click “Restore code” on the login page.
Then enter the email addres...
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I didn’t get an access code. What do I do?
If you didn’t receive an access code to your email address, you should contact our support team b...
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I can’t connect to HQ VPN
Here are some examples of how a failed connection can look:
Encountering “Unable to Connect” err...
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How can I delete my account on HQ VPN?
In order to delete your HQ VPN account, please, contact our support team: support@hqvpn.net.